Enlightened Body & Mind
Shipping
AUSTRALIA
We offer shipping with Australia Post and Couriers Please on all our products. Postage is calculated by postal weight at checkout and a tracking number will be provided.
GENERAL SHIPPING INFORMATION
Orders will be sent by Australia Post and Couriers Please. Regular Shipping orders placed before 12pm ACST will be processed and dispatched within the next 3 business days.
Enlightened Body and Mind will not be held responsible for any delay caused by the shipping providers.
​Tracking number will be sent to your contact email. Should you require a signature upon delivery please contact us with your order number at enlightened.body.mind55@gmail.com
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REFUND POLICY
Thank you for shopping at Enlightened Body & Mind. If you have changed your mind, you may return items purchased within 14 days for a credit note or exchange for an item at the current same value. The item(s) must be unworn/unused.
We do not offer refunds for change of mind.
If your item is faulty, we will offer you a full refund with proof of purchase. If you do not have your receipt, we will happily exchange your item for another of the same value.
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For safety and hygiene reasons, we do not accept exchanges or refunds for earrings and hair/face accessories unless the items are faulty.
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For safety and hygiene reasons, we do not accept exchanges or refunds for essential oils, concentrate oils, aroma oils and smudge spray.
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For further information regarding refunds please see our refunds policy page.
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